Housing providers have been challenged to find new ways to ensure their properties are safe and well maintained. The difficulty in scheduling in-person visits due to the potential health risks and changing regulations means many providers have embraced technology with open arms. This move toward digitisation has allowed housing providers to gather data on their properties and to identify any potential problem areas within their homes.
Through the installation of technology and an overall shift toward digitisation, housing providers have been able to maintain their properties while following government health advice. The usage of Internet of Things (IoT) technology gives landlords the ability to communicate directly with residents to gather valuable feedback on the repairs process and how it has impacted residents’ daily routines.